Bluetek IT SolutionsBOOST
How it works

Get Boosted in about 10 minutes.

Sign up online, pay up front, and install Boost yourself. No sales call needed to get started, and a real person on our team is with you from the first day.

Signing up

Six quick steps online.

  1. Verify your email

    We send a 6-digit code to make sure it's really you. Then we check where your email lives so we can protect it the right way.

  2. Pick your plan and team

    Annual or monthly, 1 to 4 people, and Boost Backup if you want it. Have a discount code? Enter it here.

  3. List your computers

    Each Mac or PC your team works on. Every one gets the Boost agent and full protection.

  4. Review how Boost works

    Our hours, what's included, what costs extra, and what our agent can see. No surprises later.

  5. Sign the terms

    Read and sign right on the page. A signed copy lands in your inbox.

  6. Pay up front

    The rest of this month plus your first month or year, on our secure checkout. After that, billing is automatic.

Right after you pay

Three next steps and you're boosted.

  1. Install Boost

    Download it on each computer, or email the installer to yourself and run it later. Each one shows Connected when it checks in.

  2. Book your kickoff with Sam

    Pick a time right on the page. It's a 30-minute Teams call to make sure everything is set up right.

  3. Know how to get help

    The help button on your computer, 717-516-0600, or support@bluetekusa.com. Monday to Friday, 8:00 AM to 4:30 PM.

What's covered

Everything in the plan, in plain English.

Unlimited remote IT support

Computer problems, email trouble, printers, Microsoft 365 questions, new software, "how do I..." questions. If we can fix it remotely, it's covered.

Endpoint security

Managed detection and response on every covered computer. Threats get spotted, isolated, and cleaned up by people who do this all day.

Email security

Advanced filtering for phishing, impersonation, malicious links, and fake invoices on business email (Microsoft 365 or Google Workspace). Still on a Comcast, Gmail, or Yahoo address? Our tech will call you and set you up with business email.

Proactive monitoring

We watch disk space, health, and warning signs so small problems get fixed before they turn into a lost afternoon.

Security management

Patching, security settings, and safeguards kept current. You get a setup you can explain to a client or an insurer.

Direct access to our team

Your calls go to the Bluetek support team in Central PA. Mon to Fri, 8:00 AM to 4:30 PM, at 717-516-0600.

Good to know

Where Boost starts and stops.

We'll always help you figure out what's wrong. Here's how the bigger stuff works, so there are no surprises.

Broken hardware

We'll diagnose it and steer you. We'll tell you what's wrong and whether it's worth fixing. Under warranty, we walk you through the claim. If not, we point you to a quality replacement or a trusted repair shop. Need a drive swapped and your files moved on a Windows PC? We'll quote it flat rate. Mac repairs go to Apple or uBreakiFix.

Buying gear

We'll help you pick. Chargers, docks, printers, or a new laptop: we'll tell you exactly what to buy, always quality, never refurbished. Want a business-grade laptop set up for you? We'll quote it.

New computers and big projects

We'll guide you remotely. Got a new laptop? We'll help you get set up and get Boost on it. Full hands-on migrations, office moves, and network builds are quoted as projects.

Your work devices

Your work computers are covered. We'll also help with work email and security on your phone. Family and personal devices, like the kids' PC or the smart TV, aren't part of Boost.

Home Wi-Fi and internet

We'll steer you in the right direction. If your laptop won't get online, we'll make sure it isn't the computer. Your home Wi-Fi, router, and internet service aren't covered, but we'll tell you whether to call your provider or what to buy.

Full access, only with permission

We can see what we need to fix. The Boost agent gives our technicians full administrator access to your computer: we can remote in, see your screen, and get to your files when we're helping you. We never connect to your screen without your permission.

On-site visits and licenses

Remote first. Almost everything gets fixed remotely. If you need us in person, or need new software or Microsoft 365 licenses, we'll quote it first.

Optional add-on

Boost Backup

Lose a laptop, delete the wrong folder, or get hit by ransomware, and your files and email are still safe in the cloud.

$22
per user / month, billed yearly

$25 per user / month on monthly billing.

  • Managed cloud backup of your computer
  • Backup of your Microsoft 365 or Google Workspace email, calendar, and files
  • A monthly report showing your data is stored safely
  • Restores handled by us. Just call.
Talk nerdy to me

The tools behind Boost.

For the folks who want to know exactly what's running on their machines.

Huntress

Managed endpoint detection and response, backed by a security operations team that hunts for threats around the clock.

Proofpoint

Enterprise email security that filters phishing, impersonation, and malicious attachments.

Cove Data Protection

Boost Backup runs on Cove: encrypted, immutable cloud backup of your computer and your Microsoft 365 or Google Workspace data, managed and monitored by us.

NinjaOne

Remote monitoring and management for patching, health alerts, and secure remote support sessions.

Want proof we deliver? See our live numbers.

Ready to stop being your own IT department?